Whiting Systems' Guiding Principle: Do the Next Right Thing
June 6, 2025
At Whiting Systems, we talk a lot about integrity, craftsmanship, and customer service. But those words mean nothing without action—and for us, they’re more than just phrases on a mission statement. They’re values we’ve lived since the beginning.
One story that stands out—quiet but powerful—comes from our founder, Bud Whiting.
A Promise Backed by Action
Years ago, when some steam cleaners weren’t performing to their standard, Bud didn’t argue, make excuses, or ask the customer to wait. He simply loaded up, went back to their location, picked up the equipment, and returned their money.
No fanfare. No pushback. Just a commitment to doing the right thing.
That moment, though small in scale, laid the foundation for a principle that still defines Whiting Systems to this day: Do the Next Right Thing.
A Legacy of Trust
It’s a lesson that Russ Whiting and our entire team carry with us. Whether we’re engineering state-of-the-art automated wash systems or delivering on-site chemical service, we don’t just aim to sell—we strive to serve.
Every customer interaction is an opportunity to do right by the people who trust us. Every build that leaves our state-of-the-art manufacturing facility in Alexander, Arkansas, carries not just our name, but our promise.
We don’t cut corners. We don’t dodge responsibility. And we don’t wait to be asked to make something right.
Why It Still Matters Today
In an industry that moves fast and demands precision, doing the next right thing isn’t always the easiest path—but it’s the one that lasts. It’s why our customers stay with us year after year. It’s why we continue to grow with partners who believe in quality, honesty, and accountability.
And it’s why we’re proud to say that every Whiting wash system is made 100% in the USA. Built with purpose. Backed by people who care.
Whether you’ve been with us for decades or you’re just discovering what Whiting Systems can offer, know this: We’ll treat your business like it’s our own. Because to us, integrity isn’t a tagline. It’s the standard.
Want to learn more about how our values show up in everything we do? Explore our Smart Plan or get in touch below — we’d be honored to help you Own the Bay.